HVAC Dispatch
Same-day scheduling, assignment, and route control.
Live workspaceRoute
Activity statusCurrent workspace signals stay available without crowding the first screen.Open signalsHide signals
J-1048Loading dispatch board2 intake requests0 rescue movesLoading comms8 open exceptions2 SLA risks0/3 compliance filed0/4 territory checks1 FSM exportsPlan draft3 field visits3 open agreements
Same-day dispatch control
Route command center
Priority route
Stop 5
Northline Grocery / 2:18 PM
Customer promise
Breach watch
2:18 PM
Parts readiness
1 hold
Staged
FSM writeback
1 ready
0 exported, 1 blocked
Live route board
Same-day stop order, ETA, technician, and blocker signals.
Stop 1
En routeRedwood Bistro
Luis Romero / 8:38 AM
Recovered
Stop 2
On sitePalmer Residence
Nia Brooks / 9:18 AM
On track1 part
Stop 3
Needs partAxon Coworking
Owen Chen / 10:42 AM
At risk1 part
Stop 4
ScheduledLakeside Office Park
Nia Brooks / 12:24 PM
Stop 5
ScheduledNorthline Grocery
Luis Romero / 2:18 PM
Breach watch
Open route command detailsStop sequence, readiness gates, recommendation, and dispatch actions.Show route queueHide route queue
| Stop | Customer | Tech | ETA | Risk |
|---|---|---|---|---|
| 1 | Redwood Bistro Rooftop unit no cool | Luis Romero | 8:38 AM | En routeRecovered |
| 2 | Palmer Residence Emergency no cooling | Nia Brooks | 9:18 AM | On siteOn track1 part hold |
| 3 | Axon Coworking RTU vibration and noise | Owen Chen | 10:42 AM | Needs partAt risk1 part hold |
| 4 | Lakeside Office Park Quarterly maintenance | Nia Brooks | 12:24 PM | Scheduled |
| 5 | Northline Grocery Walk-in cooler alarm | Luis Romero | 2:18 PM | ScheduledBreach watch |
| 6 | Bayshore Labs Controls diagnostic | Owen Chen | 4:12 PM | Scheduled |
Recommended dispatch
Luis Romero / 81%
Dispatcher should confirm timing before assignment.
Sequence locked
DraftOptimize before committing the high-priority stop order.
Technician fit
81%Dispatcher should confirm timing before assignment.
ETA message
DraftDraft ETA message for walk-in cooler alarm pending final technician assignment.
Export boundary
DraftPrepare-only until route override policy is accepted; no automated route writeback in the current pilot.
Dispatch action drawerResolve the next same-day decision from the route boardNext: Greenline Market needs a dispatch slot. Walk-in cooler running warm / High priority / 10:30 AM-12:30 PM.4 decisions waitingOpen queueHide queue
Intake handoff
NewGreenline Market needs a dispatch slot
Walk-in cooler running warm / High priority / 10:30 AM-12:30 PM.
Phone request, 2 hour food-safety response SLA, recommended tech Luis Romero.
Route control
Draft routeNorthline Grocery route needs protection
Walk-in cooler alarm / Luis Romero / 2:18 PM.
ETA update: Draft, due 1:45 PM.
Parts blocker
DraftCondenser fan motor 1/2 HP blocks Axon Coworking
$1,420 quote / Carrier distributor / 1:15-3:15 PM.
Draft authorization, gross margin 42%, approval via Email.
Revenue closeout
Hold for partsAxon Coworking needs invoice handoff
Return visit required / invoice Hold for parts.
2 checklist items still open before revenue handoff.
Same-day dispatch lane
Greenline Market to Palmer Residence
Inbound: 2 openSLA watch: 2 riskRoute risk: 2 stopsFSM boundary: 1/3 ready
Open lane actionsTriage, scheduling, route, ETA, field, closeout, and shortcut controls.Show controls
Field-service boundary: dispatcher-reviewed updates are staged before field-service export.
Optimized manifest
Route view
Route plan
Draft
Review same-day priorities
ETA updates
Draft
Customer notice for moved stop
At risk
2
Priority or parts-sensitive stops
1
Redwood Bistro
ETA 8:38 AM / Luis Romero
2
Palmer Residence
ETA 9:18 AM / Nia Brooks
3
Axon Coworking
ETA 10:42 AM / Owen Chen
4
Lakeside Office Park
ETA 12:24 PM / Nia Brooks
5
Northline Grocery
ETA 2:18 PM / Luis Romero
6
Bayshore Labs
ETA 4:12 PM / Owen Chen
Field ops
Route stats
Stops
6
Same-day dispatch manifest
Drive time
2h 18m
Projected between stops
Saved drive
0m
After priority optimization
Dispatch decision trail
High-priority cooler alarm is still late afternoon. Optimize route to show the buyer how dispatchers rebalance same-day work.